Happy Customers

All reviews gathered into one. Here at Night Vision Universe, we take pride in making sure our customers are happy!

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Night Vision Universe
Barry Robinson
Great

Great

Hi Barry, thank you for your wonderful review! We're delighted to hear you had a great experience. If you need anything else, just let us know.

Great as always

Great as always. Customer service,pricing and shipping fantastic. Only place I buy night vision equipment

Hi Frank, thank you so much for your continued support and kind words! We're thrilled to be your go-to for night vision equipment.

They were very helpful and expedient on shipping my order.

Hi Ben, thank you for your kind words! We're glad we could assist quickly. Looking forward to serving you again!

Excellent customer service and great prices and

Excellent customer service and great prices and shipping

Hi Frank, Thank you for sharing that. I am really glad the customer service, pricing, and shipping all stood out and made for a great experience. Those are the things I work hard to get right with every order. I truly appreciate you choosing Night Vision Universe and the support means a lot.

From start to finish everything was completed exactly as the company said it would

From start to finish everything was completed exactly as the company said it would. So much great info before the sale. Lots of patience with my indecision. I could not be happier with the product or the customer service. Thank you.

Hi Joel,Thank you for taking the time to share this. I am really glad everything went as promised and that the information and guidance helped make the decision process easier. I know choosing the right setup can take time, and I am always happy to answer questions and work through the options without any pressure. It means a lot to hear that you are happy with both the product and the customer service. I truly appreciate you choosing Night Vision Universe and the trust you placed in me.

100% Positive in every way. Will shop here again!

Thank you so much for your kind words, swansoneric! We're thrilled to hear you had a great experience. Looking forward to your next visit!

Great price and excellent

Great price and excellent service

Hi Frank, thank you for your kind words! We're glad you’re happy with our prices and service. Come back soon!

RH25 With Attachments - Happy Customer

Ordered an RH25 with the shoe and qd attachments. NVU was beyond accommodating and helpful. In a world where customer service is drastically dwindling, Night Vision Universe is maintaining the standard. Extremely responsive and helpful. Rest assured knowing your purchases here are safe and legit. 10/10 would buy from again. Very good people!!

Casey, Thank you for taking the time to share such a thoughtful review. I am really glad we were able to get you set up with the RH25 and the attachments you needed. Hearing that the responsiveness and customer service stood out means a lot, especially today when those things can be hard to find. I work hard to make sure every customer feels comfortable and confident throughout the process. Thank you for choosing Night Vision Universe, and I truly appreciate the trust, support, and recommendation.

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Night Vision Universe
Travis Warner
Bruce is great

Bruce is great. Me and my buddies buy everything from him.

Travis, Thank you for sharing that. It really means a lot to hear that not only you, but your buddies as well, trust Night Vision Universe for your gear. That kind of loyalty and word of mouth support means everything to a small business. I truly appreciate the continued trust and support.

Ordered the AGM Rattler V3 LRF 640-50 from Bruce. He is very fast to respond with any emails or text. Gave me 2 day shipping at no extra cost. Couldn’t ask for a better experience. Thank you Night Vision Universe.

Noah, Thank you for taking the time to share this. I am really glad the AGM Rattler V3 LRF 640-50 and the overall experience lived up to expectations. Staying responsive and getting orders out quickly is something I take seriously, so I am glad that made a difference. I truly appreciate you choosing Night Vision Universe and the kind words.

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Night Vision Universe
Javon Bergeron

I have made several purchases from Night Vision Universe. Great prices, excellent customer service from the owner Bruce, and extremely fast shipping. When I'm looking for something thermal or night vision related I now check here first.

Javon, Thank you for the continued support and for sharing that. It truly means a lot to hear that after several purchases, Night Vision Universe has become the first place you check for thermal and night vision gear. I work hard to keep pricing competitive, service personal, and shipping fast, so I am glad that consistency has stood out. I genuinely appreciate your trust and repeat business.

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Night Vision Universe
Bambii Fuller

Best customer service ever! Bruce was on it every step of the way.

Bambii, Thank you for sharing that. I really appreciate the kind words. Staying involved and making sure everything goes smoothly from start to finish is something I take seriously, so it means a lot to hear that stood out. Thank you for choosing Night Vision Universe and for the support.

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Night Vision Universe
The Unprofessional Fisherman

On time, very responsive outfit here.

Thank you for sharing that. I am glad everything arrived on time and that the responsiveness stood out during your experience. Keeping customers informed and making the process smooth is always a priority. I truly appreciate you choosing Night Vision Universe and the support.

I have done business with them twice and its been great

I have done business with them twice and its been great . Great communication, will do business again.

Eric, Thank you for sharing that. I am really glad both experiences have been great and that the communication stood out. It means a lot to hear you plan to do business again. I truly appreciate your continued support of Night Vision Universe.

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Night Vision Universe
Clay Hoffpauir

Great products and even better customer service. I’ll be purchasing from them again.

Clay, Thank you for sharing that. I am really glad the products and customer service both stood out to you. It means a lot to hear you plan to come back again for future purchases. I truly appreciate you choosing Night Vision Universe and the support.

Fast shipping

Thank you for sharing that. I am glad the fast shipping made a good impression and helped make the experience a smooth one. I appreciate you choosing Night Vision Universe and the support means a lot.

An absolute excellent experience!!! Great communication, awesome shipping and a phenomenal scope . I couldn't be happier!! I will definitely be a return customer

Tim, Thank you for such an enthusiastic review. I am really glad the communication, shipping, and the scope all came together to make it a great experience. Hearing that you plan to return means a lot and I truly appreciate your support of Night Vision Universe.

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Night Vision Universe
Simeon Bullard

Mr. Bruce was very helpful and knowledgeable about his products he sells. Answered all my questions and talked to me serval times before I made my purchase to make sure I was comfortable and got the right thermal for my needs. Highly recommend him very nice guy and good business. Fast shipping made the whole process easy.

Simeon, Thank you for taking the time to share this. I am really glad the conversations helped you feel confident in your decision and that we were able to find the right thermal for your needs. Taking the time to answer questions and make sure everything feels right before purchasing is very important to me. I appreciate the recommendation and am glad the fast shipping helped make the process easy from start to finish.

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Night Vision Universe
Esidro Rodriguez

Arrived on time and was no problem getting what I need

Isidro, Thank you for sharing that. I am glad everything arrived on time and that getting what you needed was simple and hassle free. I appreciate you choosing Night Vision Universe and the support truly means a lot.

Excellent service and communication. Optics Arrived super fast as well.

Daniel, Thank you for sharing that. I am glad the service, communication, and fast delivery all met your expectations. It is always my goal to keep things smooth and efficient from start to finish. I truly appreciate you choosing Night Vision Universe and the support means a lot.

Product was delivered as promised, and works as described.

Tim, Thank you for sharing that. I am glad everything arrived as promised and is working exactly as described. That is always the goal with every order. I truly appreciate you choosing Night Vision Universe and the support means a lot.

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Night Vision Universe
Jacob Moeller

Great communication and service!

Jacob, Thank you for sharing that. I am glad the communication and service made a positive impression and that everything went smoothly. I truly appreciate you choosing Night Vision Universe and the support means a lot.

Very fast shipping and solid customer service. Would buy from them again.

Thank you for sharing that. I am glad the fast shipping and customer service made a strong impression. It means a lot to hear you would come back again. I truly appreciate you choosing Night Vision Universe and the support.

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Night Vision Universe
Chris Pisanchyn
Great Customer service

I was looking for Rix Stride ST6. Called Rix and a bunch of other companies and they were all out of stock.went onto Night Vision universe and they said they had available. It was 8pm on a Friday there was a Chat option on the website which I figured I would not reach anyone. To my surprise Bruce text me back and confirmed he did have one in stock. I purchased the Monocular that night. Bruce upgraded me to 2 day shipping and my item was shipped out the next morning. I recipe my Monocular 2 days later and absolutely love it

Chris, Thank you for taking the time to share your experience. I am really glad I was able to confirm availability for the Rix Stride ST6 and get it out to you quickly. Being responsive, even outside normal hours, is something I take seriously, so I am glad that made a difference. It is great to hear the monocular arrived quickly and that you are enjoying it. I truly appreciate you choosing Night Vision Universe and the trust you placed in me.

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Night Vision Universe
Kenneth Bailey
Great response time and customer service

Great response time and customer service. Would buy from them again. Only negative would be that I didn’t have to sign for the package and they left in laying in my driveway.

Kenneth, Kenneth, thank you for taking the time to share your experience. I am pleased to hear that the response time and customer service met your expectations, and I truly appreciate your continued trust.

Regarding the delivery, I completely understand your concern. I typically require signature confirmation on most optics shipments. In this case, the item was fulfilled directly by the manufacturer, and this was my first time having them ship on my behalf. I was equally surprised that a signature was not required. I will be addressing this with them to ensure proper procedures are followed moving forward.

Thank you again for choosing Night Vision Universe and for your valuable feedback.