Happy Customers

All reviews gathered into one. Here at Night Vision Universe, we take pride in making sure our customers are happy!

Great small business

I have made several purchases from Night vision universe and shipping is always quick and great customer service.

Thank you, Brandon! We're delighted to hear you've had a great experience with us. Looking forward to your next purchase!

K
Night Vision Universe
Kevin Stewart
Shopping here has always been easy and fast to find and buy the products that I need

Shopping here has always been easy and fast to find and buy the products that I need. I always get the best information here so that I can decide on what product I need to purchase.

Hi Kevin, we're delighted to hear that shopping with us is always a smooth experience! Thank you for your continued support and trust in Night Vision Universe.

b
Night Vision Universe
bradydenton@hotmail.com

I love dealing with this company! So helpful. So easy to deal with. Will answer any questions you may have. Not pushy.
I would highly recommend this company!

Hi there! Thank you so much for your kind words and recommendation. We're thrilled to hear you had a great experience with us. Looking forward to doing business with you again!

Very good and fast response to questions

Very good and fast response to questions.

Thank you so much for your kind words! We're glad we could assist quickly. Looking forward to doing business with you again.

Great product that came from a great business! Very friendly will definitely be purchasing from this business again!

Hi Jimification, thank you so much for your kind words! We're thrilled you had a great experience and look forward to doing business with you again. 😊

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Night Vision Universe
William Caldwell
Easy and

Easy and fast!

Hi William, we're thrilled to hear you found our service easy and fast! Thanks for your great review and for shopping with Night Vision Universe.

I was brand new into the night vision / thermal screen and didn’t know anything about it. Spending and Sending thousands of dollars to someone I’ve never met before was not something I had ever done and never thought I would. This guy right here made me feel completely at ease and more than helpful with his knowledge, answering 1,000 questions and making it happen within my price range. I’ll never use anyone else moving forward and I HIGHLY recommend. I’d give 10 stars if possible.

Great service fast shipping and great to work with

Great service fast shipping and great to work with. Answered all my questions and helped with any concerns I had

Hi Kyle, Thank you for the great feedback! I’m glad I was able to answer all of your questions and address any concerns along the way. Providing knowledgeable service, clear communication, and fast shipping is something I take a lot of pride in. I truly appreciate you trusting Night Vision Universe with your purchase and hope you enjoy your new gear!

Great experience

Great experience.

Hi Kyle, we're thrilled to hear you had a great experience! Thanks for your support.

c
Night Vision Universe
cade patteson
By far best purchasing experience

By far best purchasing experience. Would recommend for all night vision and thermal purchases.

Cade, Thank you for the incredible compliment. Hearing that this was your best purchasing experience means a great deal to me. I truly appreciate your recommendation to others looking for night vision or thermal gear. Thank you for trusting Night Vision Universe with your purchase and for supporting the business.

First class customer service and a great unit!

Was needing this thermal monocular for a trip and reached out to Bruce to see how we could make it happen. Within minutes Bruce had me fixed up with two day shipping. I received the unit as planned and has performed better than my expectations! Kudos to Night Vision University and Rix for making my thermal hunts more productive! If you are looking for a thermal unit give Bruce a chance. Don’t believe you will be disappointed!

Dale, Thank you for taking the time to write such a thoughtful review. I am really glad we were able to get everything lined up and have your thermal monocular in your hands before your trip. I know how important timing can be, so I was happy to help make it happen. It is even better to hear the RIX unit has exceeded your expectations and is helping make your thermal hunts more productive. I truly appreciate your recommendation and your trust in Night Vision Universe. Enjoy the new setup and thanks again for your support.

Bruce was extremely helpful in assisting of filling my order before leaving on a trip. Excellent customer service! Couldn’t ask for a better transaction!

Dale, Thank you for taking the time to share this. I am really glad I could help get your order filled before your trip and make the process as smooth as possible. I know how important it is to have your gear when you need it, so I was happy we could make it happen. I truly appreciate you choosing Night Vision Universe, and I hope the equipment serves you well on your trip.

A
Night Vision Universe
Andrew Phillips

Online order was promptly delivered.

Hi Andrew, we're glad to hear your order arrived promptly! Thanks for your support.

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Night Vision Universe
Barry Robinson
Great

Great

Hi Barry, thank you for your wonderful review! We're delighted to hear you had a great experience. If you need anything else, just let us know.

Great as always

Great as always. Customer service,pricing and shipping fantastic. Only place I buy night vision equipment

Hi Frank, thank you so much for your continued support and kind words! We're thrilled to be your go-to for night vision equipment.

They were very helpful and expedient on shipping my order.

Hi Ben, thank you for your kind words! We're glad we could assist quickly. Looking forward to serving you again!

Excellent customer service and great prices and

Excellent customer service and great prices and shipping

Hi Frank, Thank you for sharing that. I am really glad the customer service, pricing, and shipping all stood out and made for a great experience. Those are the things I work hard to get right with every order. I truly appreciate you choosing Night Vision Universe and the support means a lot.

From start to finish everything was completed exactly as the company said it would

From start to finish everything was completed exactly as the company said it would. So much great info before the sale. Lots of patience with my indecision. I could not be happier with the product or the customer service. Thank you.

Hi Joel,Thank you for taking the time to share this. I am really glad everything went as promised and that the information and guidance helped make the decision process easier. I know choosing the right setup can take time, and I am always happy to answer questions and work through the options without any pressure. It means a lot to hear that you are happy with both the product and the customer service. I truly appreciate you choosing Night Vision Universe and the trust you placed in me.

100% Positive in every way. Will shop here again!

Thank you so much for your kind words, swansoneric! We're thrilled to hear you had a great experience. Looking forward to your next visit!

Great price and excellent

Great price and excellent service

Hi Frank, thank you for your kind words! We're glad you’re happy with our prices and service. Come back soon!

RH25 With Attachments - Happy Customer

Ordered an RH25 with the shoe and qd attachments. NVU was beyond accommodating and helpful. In a world where customer service is drastically dwindling, Night Vision Universe is maintaining the standard. Extremely responsive and helpful. Rest assured knowing your purchases here are safe and legit. 10/10 would buy from again. Very good people!!

Casey, Thank you for taking the time to share such a thoughtful review. I am really glad we were able to get you set up with the RH25 and the attachments you needed. Hearing that the responsiveness and customer service stood out means a lot, especially today when those things can be hard to find. I work hard to make sure every customer feels comfortable and confident throughout the process. Thank you for choosing Night Vision Universe, and I truly appreciate the trust, support, and recommendation.

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Night Vision Universe
Travis Warner
Bruce is great

Bruce is great. Me and my buddies buy everything from him.

Travis, Thank you for sharing that. It really means a lot to hear that not only you, but your buddies as well, trust Night Vision Universe for your gear. That kind of loyalty and word of mouth support means everything to a small business. I truly appreciate the continued trust and support.

Ordered the AGM Rattler V3 LRF 640-50 from Bruce. He is very fast to respond with any emails or text. Gave me 2 day shipping at no extra cost. Couldn’t ask for a better experience. Thank you Night Vision Universe.

Noah, Thank you for taking the time to share this. I am really glad the AGM Rattler V3 LRF 640-50 and the overall experience lived up to expectations. Staying responsive and getting orders out quickly is something I take seriously, so I am glad that made a difference. I truly appreciate you choosing Night Vision Universe and the kind words.

J
Night Vision Universe
Javon Bergeron

I have made several purchases from Night Vision Universe. Great prices, excellent customer service from the owner Bruce, and extremely fast shipping. When I'm looking for something thermal or night vision related I now check here first.

Javon, Thank you for the continued support and for sharing that. It truly means a lot to hear that after several purchases, Night Vision Universe has become the first place you check for thermal and night vision gear. I work hard to keep pricing competitive, service personal, and shipping fast, so I am glad that consistency has stood out. I genuinely appreciate your trust and repeat business.

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Night Vision Universe
Bambii Fuller

Best customer service ever! Bruce was on it every step of the way.

Bambii, Thank you for sharing that. I really appreciate the kind words. Staying involved and making sure everything goes smoothly from start to finish is something I take seriously, so it means a lot to hear that stood out. Thank you for choosing Night Vision Universe and for the support.

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Night Vision Universe
The Unprofessional Fisherman

On time, very responsive outfit here.

Thank you for sharing that. I am glad everything arrived on time and that the responsiveness stood out during your experience. Keeping customers informed and making the process smooth is always a priority. I truly appreciate you choosing Night Vision Universe and the support.