Happy Customers

All reviews gathered into one. Here at Night Vision Universe, we take pride in making sure our customers are happy!

Bruce Nolan is the best guy to do business with

Bruce Nolan is the best guy to do business with. I ordered my optic and he did the unexpected. Overnight early next day delivery shipping upgrade. Made my day!

Thank you so much for the awesome review! I'm glad the overnight shipping upgrade was a nice surprise and made your day! I know how exciting it is to have a new optic on the way, and whenever I have the opportunity to get something into a customer's hands sooner, I enjoy making that happen. It's those little extras that I hope make doing business with Night Vision Universe a different experience. I truly appreciate your kind words, your trust, and the opportunity to earn your business. Enjoy your new optic!

K
Night Vision Universe
Kenneth Whiting
Very helpful

Very helpful, fast response and extremely knowledgeable.

Kenneth, Thank you for the great feedback! I really appreciate you recognizing the time and effort I put into helping my customers. I enjoy sharing what I've learned over the years and making sure people get accurate answers without having to wait around for a response. Whether it's a simple question or helping someone decide between different optics, I'm always happy to help. Thank you for trusting Night Vision Universe and giving me the opportunity to earn your business!

W
Night Vision Universe
Whitney McKay
Night Vision Universe has the best customer service hands down

Night Vision Universe has the best customer service hands down. They remember customers, can answer all your questions and will respond to your text immediately. Ive purchased several thermals from them over the last year and they go above and beyond. I highly recommend NVU. You can't beat their customer service. They also offer military & first responders discount and ship 2 day air.

Hi Whitney. Thank you so much for this incredible review and for continuing to trust me with your thermal purchases! It means a lot that you've come back several times over the past year. I genuinely enjoy getting to know my customers, remembering what equipment they're using, and helping them make the right decisions as their needs change. I take pride in being available by text, answering questions quickly, and providing the kind of personal service that's sometimes hard to find these days. I'm also proud to offer discounts to our military and first responders as a small way of showing my appreciation for their service. Your loyalty, recommendation, and continued support of Night Vision Universe mean more than you know. Customers like you are what make running this small family business so rewarding!

Great people to deal with. Bruce helped figure out what we needed and we ordered. Fast shipping and good service. Would recommend!

Hi Lee. Thank you for the kind words and recommendation! I really enjoyed helping you narrow down the options and find the equipment that best suited your needs. With so many different optics available, I know choosing the right one can sometimes be overwhelming, so I'm glad I could make that decision a little easier. It's great to hear everything arrived quickly and that you were pleased with the overall experience. I sincerely appreciate you choosing Night Vision Universe and giving me the opportunity to help!

Absolutely great to deal with, very responsive and fair pricing!

Hi Zach. Thank you for the wonderful feedback! I believe doing business should be simple, with honest pricing, quick communication, and no unnecessary hassles. It's great to hear that your experience reflected those values. I work hard to give my customers the best possible combination of pricing and personal service, and I appreciate you recognizing that. Thank you for choosing Night Vision Universe and supporting my small family business!

I always buy from night vision universe

I always buy from night vision universe, Bruce is great to work with.

Thank you for being such a loyal customer! It means a great deal to me that you continue to choose Night Vision Universe for your purchases. Building lasting relationships with my customers is one of the most rewarding parts of running this business, and I never take that trust for granted. It's always a pleasure working with you, and I sincerely appreciate your continued business and support!

k
Night Vision Universe
kristopher lamoreaux
Awesome

Awesome

Hi Kristopher, Thank you for the great feedback! I'm happy to hear you had a positive experience with Night Vision Universe. I sincerely appreciate your business and taking the time to leave a review. It means a lot to have your support!

Customer service was awesome and prompt! Bruce was awesome to deal with. I will continue to return for more night vision/thermal needs.

Hi Dustin, thank you for your kind words! We're thrilled to hear about your positive experience and look forward to serving your night vision and thermal needs again. See you soon!

SUPER

SUPER HELPFULL*****

Thank you so much for your kind words! We're thrilled to hear you found our product helpful. We appreciate your support!Thank you for the kind words! I'm glad I could help and make your experience with Night Vision Universe a positive one. I always enjoy helping customers find exactly what they need and making the buying process as easy as possible. Your support is greatly appreciated!

SUPER

SUPER HELPFULL*****

Thank you for your fantastic review! We're thrilled to hear you found our service helpful. We appreciate your support!

Bruce 10/10

Messaged Bruce late evening one day and he said I’m here come on by and pick it up! I think I stopped by at 8-9 pm around Christmas time. He was wonderful to deal with. Super easy transaction.

Hi Kyle, Thank you for sharing your experience! I remember helping you out that evening around Christmas, and I'm glad we were able to make everything work out. One of the things I enjoy most about running a small family business is having the flexibility to help customers when it's convenient for them, even if that means meeting at 8 or 9 at night! I truly appreciate you trusting Night Vision Universe with your purchase, and taking the time to share your experience. It was a pleasure doing business with you!

J
Night Vision Universe
James Baldwin
Excellent patience from Bruce Nolan as I must have asked 100

Excellent patience from Bruce Nolan as I must have asked 100,000 questions. Bruce went out of his way to answer all my questions and then ensure I received my thermal scope in two days. Outstanding service and I would recommend Night Vision Universe to anyone looking for Thermal or night vision equipement.

Hi James, thank you so much for your kind words! We're thrilled to hear you had a great experience. We appreciate your recommendation and look forward to doing business with you again in the future. Enjoy your thermal scope!

Great communication, everything was perfect

Hi there! Thank you so much for your kind words. We're thrilled to hear everything went perfectly. We appreciate your support and look forward to doing business again!

great place to buy from

great place to buy from, best prices on equipment

Hey Thomas, thank you for your kind words! We're glad you had a great experience and found the best prices. Looking forward to doing business with you again!

Very helpful and quick to communicate

Hi Mark, thank you for your kind words! We're glad to hear you found our communication helpful and quick. We appreciate your support!

j
Night Vision Universe
jerry glazener

Sent an info text late on a Saturday night….got an answer Sunday morning…with a link to the needed accessory! Ordered it just now! Btw…I am an 82 yr old US Marine combat vet, but not claiming the Military Discount they offer, simply because they were so quick to respond and had what I needed! Sometimes it’s just not about the money! You need to bless a good company and keep ‘em in business to help others! Semper Fi - Jerry G., Capt. USMC ret.

Would recommend for sure

Very helpful and quick replies. PVS-14 was shipped and received without delays.

Scott, Thank you so much for your kind words! We're glad you received your PVS-14 quickly and that our service met your expectations. We appreciate your recommendation!

This is my go to Store

This is my go to Store. They’re always so prompt to answer any question that I may have. Super fast shipping in great prices.

Hey Brady, thank you so much for your wonderful review. We're thrilled to be your go-to store and appreciate your kind words about our service and shipping speed.

Great small business

I have made several purchases from Night vision universe and shipping is always quick and great customer service.

Thank you, Brandon! We're delighted to hear you've had a great experience with us. Looking forward to your next purchase!

K
Night Vision Universe
Kevin Stewart
Shopping here has always been easy and fast to find and buy the products that I need

Shopping here has always been easy and fast to find and buy the products that I need. I always get the best information here so that I can decide on what product I need to purchase.

Hi Kevin, we're delighted to hear that shopping with us is always a smooth experience! Thank you for your continued support and trust in Night Vision Universe.

b
Night Vision Universe
bradydenton@hotmail.com

I love dealing with this company! So helpful. So easy to deal with. Will answer any questions you may have. Not pushy.
I would highly recommend this company!

Hi there! Thank you so much for your kind words and recommendation. We're thrilled to hear you had a great experience with us. Looking forward to doing business with you again!

Very good and fast response to questions

Very good and fast response to questions.

Thank you so much for your kind words! We're glad we could assist quickly. Looking forward to doing business with you again.

Great product that came from a great business! Very friendly will definitely be purchasing from this business again!

Hi Jimification, thank you so much for your kind words! We're thrilled you had a great experience and look forward to doing business with you again. 😊

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Night Vision Universe
William Caldwell
Easy and

Easy and fast!

Hi William, we're thrilled to hear you found our service easy and fast! Thanks for your great review and for shopping with Night Vision Universe.

I was brand new into the night vision / thermal screen and didn’t know anything about it. Spending and Sending thousands of dollars to someone I’ve never met before was not something I had ever done and never thought I would. This guy right here made me feel completely at ease and more than helpful with his knowledge, answering 1,000 questions and making it happen within my price range. I’ll never use anyone else moving forward and I HIGHLY recommend. I’d give 10 stars if possible.