Warranty Info

Night Vision Universe LLC wants to make sure your optics are serviced if something were to go wrong. Night Vision Universe LLC is an Authorized Dealer for all of the optics offered. The manufacturer warranty will be honored. Depending on the manufacturer of the optic, the warranty period can vary, so please refer to the optics listing for warranty info. If it is not listed in the description or specs, please send me an email at sales@nightvisionuniverse.com or text me at 412-573-9059 and I will be happy to provide the info.

If warranty repair is ever needed, please refer to your optics manual for the manufacturers contact info, or go to their website. Of course, Night Vision Universe LLC is here to help too. I am happy to help setup a return to the manufacturer for you.

Please Note: I am just a dealer. I do not repair optics, since I am an authorized dealer, all manufacturer warranties are valid and warranty repair is done at the manufacturers tech department.

Image intensifier tubes used in night vision devices are manufactured through complex processes and may exhibit minor cosmetic characteristics such as small spots, faint shading, or slight variations in brightness. These cosmetic variations are normal for night vision technology and may be inherent to the manufacturing process.

These characteristics do not affect the performance or reliability of the device and are not considered defects unless they significantly interfere with the normal operation of the device. Each image intensifier tube is unique, and minor cosmetic variations are an expected part of night vision technology.

Due to the sensitive nature of night vision image intensifier tubes, normal use of the device may introduce cosmetic tube characteristics or blemishes. Once a night vision device has been used outdoors, it is considered used equipment and may not be eligible for return unless a verified manufacturer defect is present.

A lot of factors can determine turnaround time which I cannot control.

1. The time of year the repair needs to be done. - Fall and Winter months are the busiest times for optics manufacturers, so be prepared to wait.

2. If the optic can be repaired. - Can also be a factor as to when the repair is being performed. Fall and Winter months are busy. Also, if the part needed is not in stock, it can take time for that to arrive at the manufacturer.

3. If the optic is beyond repair and needs replaced. - A new unit will be sent out by the manufacturer, but sometimes it can also take time due to inventory status and time of year as mentioned above.

4. If the optic is beyond repair and it has been discontinued. - This is the manufacturers decision as to what to do. Usually they will replace it with the new version of the model you had or the next closest spec optic.

All warranty coverage is provided directly by the product manufacturer and is subject to the manufacturer’s terms, conditions, and limitations. Warranty duration and coverage may vary depending on the manufacturer and specific product. Certain components, such as image intensifier tubes used in night vision devices, may have different warranty periods than the overall device depending on the manufacturer’s policy.

Product specifications, features, and warranty coverage are provided based on manufacturer information and may change without notice.

For your convenience, links to each manufacturer’s official warranty page are provided below.

AGM Warranty Terms

AGM RMA Submission

Armasight Warranty Terms

Armasight RMA Submission

ATN Warranty Terms

Bering Optics RMA Submission

DNT Optics Warranty Terms/Submission

Fusion Warranty Terms

Fusion RMA Submission

InfiRay Outdoor Warranty Terms

InfiRay Outdoor RMA Submission

N-Vision Warranty Terms

N-Vision RMA Submission

NVD (Night Vision Devices) Warranty Terms

NVD (Night Vision Devices) RMA Submission

Nocpix Warranty Terms & RMA Submission

Predator Tactics Warranty Terms/RMA Submission

Pulsar Warranty Terms

Pulsar RMA Submission

RIX Optics/Tactical Warranty Terms

RIX Optics/Tactical RMA Submission

Sightmark Warranty Terms

Sightmark RMA Submission

Please Note: I have no control over how the manufacturer will handle warranty returns for repair or replacement, the manufacturer has full control over how they handle their warranty process, but I am always here to help in anyway I possibly can. Never hesitate to contact me with any questions. 👍🏻🇺🇸

Email - sales@nightvisionuniverse.com
Text Message - 412-573-9059
Facebook Message - www.facebook.com/nvuniverse