#1 Brian was the best owner of any company I have ever dealt with. He was super friendly and very appreciative for my business.
#2 payment, shipping, and actually receiving the unit was super quick and easy. Even with the process of the itar notice.
#3 night vision universe had the infiray about $1000 cheaper than anywhere else ive looked even when the other places had it on sale. Brian really blows his competition out of the water.
#4 i cant wait to do business with him and his company again, and ive told all of my buddies/partners/&teammates about this company. Im so happy i found this site.
Joseph, Thank you for taking the time to write such a detailed review. I really appreciate the kind words and just want to clarify that I’m Bruce, the owner of Night Vision Universe, but I’m grateful for the praise all the same. I’m glad the payment, ITAR process, and shipping all went smoothly and that we were able to get you taken care of quickly. Hearing that the pricing stood out and that you’ve already recommended us to your buddies and teammates truly means a lot to me. I’m thankful you found Night Vision Universe and I look forward to doing business with you again in the future.
Perfect fit on my Rattler V2.
The customer service on the other hand, was awesome. Tracking said it had been delivered, mailbox was empty. Contacted customer service, got an immediate reply. They were going to send a replacement with a signature required. Turns out, mailman stuck it in the neighbors mailbox. Let them know right away so they wouldn't send another one.
Cody, Thank you for taking the time to share this experience. I am glad to hear it was a perfect fit on your Rattler V2 and that everything ultimately worked out. Shipping mix ups can definitely be frustrating, so I appreciate you reaching out right away and also letting me know as soon as the package was located. I am grateful for the communication and for your honesty, and I appreciate you choosing Night Vision Universe.
Im back. It fit just like the ad said. AGM thermal.
Tommy, Thank you for coming back to share that. I am glad to hear the AGM thermal fit exactly as advertised and worked out the way you expected. Getting accurate descriptions and compatibility right is important to me, so it is great to know it matched up perfectly. I appreciate you choosing Night Vision Universe.
Worked great!
Adam, Thank you for sharing that. I am glad to hear everything worked great and met your expectations. I appreciate you choosing Night Vision Universe and hope you continue to enjoy your gear.
Awesome products, service, and price! Highly recommend!
Drew, Thank you for the great feedback. I am really glad the products, service, and pricing all came together to make it a positive experience. Recommendations like this mean a lot and truly help a small business. I appreciate you choosing Night Vision Universe and I am grateful for the support.


